Refund Policy

At GlobalThreadsStudio, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below:

1. Eligibility for Refunds:

   • To be eligible for a refund, you must contact us within 14 days of receiving your order to request a return or exchange.
   • Items must be returned in their original condition, unworn, and with tags attached.

2. Return Process:

   • To initiate a return or exchange, please contact us through Contact Form/Email with your order number and reason for return.
   • Once your return request is approved, we will provide you with instructions on how to return your item(s).

3. Refund Processing:

   • Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item(s).
   • Shipping costs are non-refundable, and customers are responsible for return shipping costs unless the item received was incorrect or damaged.

4. Damaged or Incorrect Items:

   • If you receive a damaged or incorrect item, please contact us immediately to arrange for a replacement or refund.

5. Custom and Personalized Orders:

   • Custom and personalized orders are final sale and not eligible for returns or exchanges unless the item received was incorrect or damaged.

If you have any questions or concerns about our refund policy, please contact us at info@GlobalThreadsStudio.com.