Shipping Policy

At GlobalThreadsStudio, we strive to provide prompt and reliable shipping services to our customers. Please review our shipping policy below:

1. Order Processing:

   • All orders are processed within 2-5 business days from the date of purchase.
   • Custom orders may require additional processing time, and customers will be duly informed.

2. Shipping Methods and Times:

   • We offer worldwide shipping.
   • Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout.
   • Estimated delivery times are provided for each shipping option during checkout.

3. Tracking Information:

   • Once your order is shipped, you'll receive a confirmation email along with tracking information, if applicable.
   • You can track the status of your order using the provided tracking number on the carrier's website.

4. Customs Fees and Duties:

   • Customers are responsible for any customs fees, taxes, or duties imposed by their respective countries.
   • GlobalThreadsStudio is not responsible for any delays or additional charges due to customs clearance processes.

5. Shipping Address:

   • Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
   • We are not responsible for lost or undelivered packages due to incorrect shipping addresses provided by customers.

If you have any questions or concerns about our shipping policy, please contact us at [Your Contact Information].

Refund Policy

At GlobalThreadsStudio, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund policy below:

1. Eligibility for Refunds:

   • To be eligible for a refund, you must contact us within 14 days of receiving your order to request a return or exchange.
   • Items must be returned in their original condition, unworn, and with tags attached.

2. Return Process:

   • To initiate a return or exchange, please contact us through Contact Form/Email with your order number and reason for return.
   • Once your return request is approved, we will provide you with instructions on how to return your item(s).

3. Refund Processing:

   • Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item(s).
   • Shipping costs are non-refundable, and customers are responsible for return shipping costs unless the item received was incorrect or damaged.

4. Damaged or Incorrect Items:

   • If you receive a damaged or incorrect item, please contact us immediately to arrange for a replacement or refund.

5. Custom and Personalized Orders:

   • Custom and personalized orders are final sale and not eligible for returns or exchanges unless the item received was incorrect or damaged.

If you have any questions or concerns about our refund policy, please contact us at info@GlobalThreadsStudio.com.